Freezing of Folios of physical shareholders... Last date for KYC is 30th September 2023... Act now Ref: SEBI Circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37


Recover Lost Shares of SBI Cards and Payment Services Limited from IEPF

Recover Lost Shares of SBI Cards and Payment Services Limited from IEPF

Recovering Your Lost SBI Card Shares from IEPF

We all relish stories about misplaced treasures being recovered – whether treasure chests laden with diamonds, ancient maps leading to pirate gold or long-lost rich relatives resurfacing dramatically with an inheritance fortune. Reclaiming a bounty that once seemed lost ignites the imagination.

Now imagine the thrill of discovering old investments like SBI Card shares that you had completely forgotten about or lost track of due to shifting homes, missing documents or technology gaps. And rather than mourn the loss, actually getting back those stocks worth lakhs from the Investor Education & Protection Fund (IEPF) successfully into your account – feels like striking gold!

Too dramatic to be real? Well, this is actually fully possible thanks to provisions introduced by the MCA that enable investors to recover their unpaid dividends or transferred shares even if they have been moved to the IEPF after 7 years of being unclaimed.

Does the prospect of recouping your lost SBI Card shares excite you? Maybe you had flipped some stocks way back when they listed with strong retail interest but then passively forgotten monitoring them as daily hustles took over? Perhaps you inherited some SBI Card shares but lost access? Or dealt with address changes impacting communications?

Fret not! Through this well-researched, step-by-step guide, learn how to easily file your claim and smoothly recover shares transferred from your demat account into the IEPF over the stipulated no-claim period. Master robust, investor-friendly processes set up by the authorities that actually allow you to have your cake and eat it too when it comes to investments – even if they were long presumed to be lost!

Have you missed encashing dividends on your SBI Card shares over the years leading to their transfer to the IEPF? You can reclaim your hard-earned stocks through a clear-cut online process. 

This step-by-step guide will help you file your SBI Card share refund claim accurately from IEPF and get back your lost wealth.

Understanding Reasons for IEPF Transfers 

Before learning the operational process to recover SBI Card shares, it is vital to understand key reasons why they may get transferred to the Investor Education and Protection Fund (IEPF):

  • Outdated contact information – Not receiving intimations on dividends declared
  • Errors during demat account changes leading to discontinuity  
  • Ignoring dividend encashment due to communication gaps
  • Disputes arising due to investor holdings across multiple demats
  • Overlooking the seven-year limit for unclaimed dividends  

To avoid such procedural lapses resulting in forfeiture of valuable SBI Card stocks, it is critical for investors to track investments diligently even post-IPO. Periodically monitor portfolio performance, dividend payments and demat account statements.

Decoding IEPF Transfer of Unclaimed Shares

As per the Companies Act 2013, shares against which dividends remain unpaid or unclaimed for seven consecutive years have to be credited mandatorily to the IEPF by organizations. 

The objective is to:

  • Prevent misuse of investor funds lying dormant
  • Empower investors to recover rightful dues even if transferred

Once shares are credited to IEPF, companies submit KYC details of concerned investors who have a refund claim against respective folios to the MCA. 

The IEPF Authority under the MCA monitors pooled assets until either investors reclaim them or are permanently transferred to the Prime Minister’s Relief Fund after 14 years.

Thus, acting within the initial 7-year period is important to recover your assets.

Documents Needed to File Refund Claim

To file an IEPF-5 form for your SBI Card share refund claim, keep scanned copies of these key documents handy:

  • Copy of original share certificate numbers
  • Tax statements showing SBI Card dividends credited 
  • Aadhaar and PAN Card  
  • Proof of entitlement documents as applicable
  • Cancelled cheque leaf  
  • Nominee consent form if applicable

Now let us see the step-by-step process for filing your claim accurately:

Step 1) Register on MCA Portal  

Go to MCA website and register with your email ID and mobile number. Validate account and set a password.

Step 2) Locate e-Form Service

Log in, go to ‘My Services’ and click on ‘IEPF-5’ form to apply for refund of shares and unclaimed dividends.

Step 3) Submit IEPF-5 Form Details  

Fill in all particulars carefully like your name, SBI Card folios affected, number of shares being claimed, attach supporting documents and submit the form.

Step 4) Make Payment 

Pay the fee of Rs.10 per affected folio using UPI, cards, net banking etc. modes given. 

Step 5) Track Claim Status

After claim submission, track processing stages directly on the MCA dashboard. Additional documents may be sought if needed by the Authority.

Once approved, SBI Card shares get credited from IEPF to your demat account. Rectify and re-submit if initial rejections arise. Address deficiencies promptly for smooth settlement. 

The entire process takes around 2-3 months from claim date provided forms are accurate with full supporting documents.

Prevent IEPF Transfer: Opt for e-Dividends

To prevent non-encashment issues with physical dividend warrants, opt for direct electronic credit of SBI Card dividends via ECS, NEFT etc. into your linked bank account. 

Update email ID, mobile number anywhere to keep receiving intimations on important corporate announcements regarding dividends or bonus issues. 

Stay vigilant on your investments through account statements and ensure KYC particulars remain updated.

Overcoming Common Hurdles faced by Investors During IEPF Claims Processing

The online IEPF claims filing process is fairly straightforward for recovering lost SBI Card shares and unpaid dividends. However, investors may encounter some common hurdles while submitting forms that lead to hiccups or delays in processing:

1. Incomplete supporting documents

Not furnishing the requisite documents like PAN cards, shareholder name proofs, nomination details etc. as applicable for your claimant category leads to immediate rejections. Maintain thorough records.

2. Scanned documents unclear or illegible

Blurry or weak scans of address proofs unable to showcase dates or other key details also cause hiccups during verification causing claims to languish. Submit clear, legible scans.

3. Signature mismatches 

IEPF-5 signatures not matching with PAN card and cancelled cheques provided lead to objections. Ensure uniformity in your signatures across all claimant documents submitted.

4. Entering wrong details in forms

Whether filling wrong share certificate numbers, entering folio numbers inaccurately or providing incorrect bank accounts for refunds – such errors slow down claims as rectifications consume time. Double check form entries.

5. Not tracking claim status 

Post submission, not tracking the claim periodicly on the investor dashboard leads to delays in providing clarification or missing deficiencies highlighted that need resolution. Stay updated.

6. Trying to expedite using middlemen

Beware of fake agents promising to expedite IEPF claims processing for a fee in violation of regulations. Refrain from unethical practices.

Rectifying errors patiently and providing further clarifications swiftly aids smooth resolution. Do not get entrapped by middlemen making false promises on recovering your lost SBI Card shares faster

Follow official processes diligently for best outcomes. You can further simplified tedious paper work involved for nominees by registering for the IEPF e-nominal services introduced recently. This enables seamless transmission avoiding procedural delays for inheritors.

Stay prudent and persistent to overcome all roadblocks and reclaim your lost investments complying with authority guidelines for fool-proof settlement.


Do not lose heart if your SBI Card shares have already been transferred to the IEPF due to procedural lapses over time. Follow the guided steps shared above to recover your rightful investments through the IEPF-5 claim process seamlessly. Going forward, monitor the portfolio periodically and encash dividends on time to avoid repeat issues. Staying attentive is key to optimizing returns from high-potential stocks even post-IPO frenzy.


1. What details are sought in the IEPF-5 form?

The IEPF-5 form seeks personal details, number of shares claimed, amount of dividend claimed, folio numbers, supporting documents linked to the claim and claimant category details.

2. Can I submit the physical IEPF-5 form?

No, only the e-form applied online through the MCA portal is acceptable. Courier or post will lead to rejections.

3. What is the maximum duration to apply for a refund from IEPF? 

The shares and dividends can be claimed back anytime within a period of 14 years from the date of their transfer to IEPF. Beyond that, the amounts are credited to national coffers.  

4. Can a past nominee or heir apply post the demise of the original shareholder? 

Yes, successors or nominees can legally apply attaching the death certificate and will/probate documents as applicable as per their claimant status.

5. Is there any fee to apply for the refund?

Yes, a nominal fee has to be paid per company deposit receipt numbers while submitting the e-form IEPF-5 as processing charges.

Thus, with diligence in applying accurately and tracking claim status vigorously via the MCA portal, getting back lost SBI Card shares from IEPF is very much feasible.

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